← ColdArchive

Terms of Service

Last updated 1 August 2026

Buy it once, keep using it. No subscription, no auto-renewal. But since this app moves your files, let's be clear about one thing: backups are still your job. Below is why, and what we've built to keep you safe anyway.

What you're buying

Buying ColdArchive gives you the right to use it, with no time limit.

Refunds

14 days, no questions asked. Tell us within 14 days of buying and you get your money back in full. We don't ask why, we don't ask you to prove anything, and there is no exception to this. Payments run through Paddle, our merchant of record, so the refund is issued by them — you can start it yourself in a minute, or ask us and we'll do it for you. Your country may also give you a statutory right to withdraw (14 days in the EU, EEA and UK; 7 days in South Korea); where that gives you more, it wins.

Start here: paddle.net — or email support@deepon.kr and we will do it for you.

Backups are still your job

We won't be vague about this. ColdArchive is a tool that moves files, and every tool that moves files carries risk. Disks fail, cloud accounts get locked, and we may have bugs we haven't found.

This app is not a backup. Keep using Time Machine or whatever you use. That said, here's what we've built so the risk isn't yours alone:

Warranty and limits

This software is provided as is. We make no warranties, express or implied, including fitness for a particular purpose. To the extent the law allows, Deep-On Inc. is not liable for data loss or for indirect or incidental damages arising from use of this software, and in any case total liability will not exceed what you paid.

That's the standard paragraph every software licence carries, but it doesn't mean we'll shrug. If something goes wrong, tell us. What can be fixed, gets fixed.

What you may not do

If these terms change

The “last updated” date at the top changes with them. We won't retroactively reduce the rights of anyone who has already bought.

Governing law

These terms are governed by the laws of the Republic of Korea, and disputes fall under Korean courts. Where consumer protection law in your country grants you stronger rights, those rights come first.

Getting in touch

Support and complaints: support@deepon.kr. We reply within two business days. If something is still unresolved after that, say so in the same thread and it goes straight to the person who wrote the app.